Member Services & Engagement
The CWC PCN’s membership consists of family doctors located within our catchment area. Physician members are the foundation of the CWC PCN and the focus of the MSE team.
MSE keeps members informed of and involved with the CWC PCN and the programs and services that support them and their patients.
Highlights from 2020-21
Our MSE team provides…
Communications for a pandemic and beyond
When COVID-19 struck Alberta, we increased communication to our physician members and employees with daily updates tailored to primary care.
Timely information was vital, as the situation changed rapidly. The PCN’s Communications team sourced news and guidance from over a dozen medical, regulatory, and government sources to keep physicians and employees informed.
The team began collaborating with the other six PCNs in the Calgary area to provide regular updates to physicians throughout the city, reducing the frequency of communications as new information waned. They also resumed regular non-COVID-19 communications to members and staff in the summer of 2020.
Communications also consulted with the CWN PCN’s Patient Advisory Council to develop a strategy for the public using social media and an e-newsletter.
Events and professional development for members
continuing medical
education opportunities
unique member
physicians in attendance
We hosted multiple webinars and courses to help physicians adapt to the pandemic and build their skills. Courses were entirely online except for a series of Heart & Stroke courses, which had additional in-person training that adhered to public health restrictions.
We also held our 2020 Annual General Meeting online.